Warranty
Manufacturer Warranty Claims

Badminton Avenue is an authorized distributor of Yonex, Li-Ning, Black Knight, Victor, Adidas and Wilson equipment. Warranty claims are all claimed within the USA.

Yonex Badminton Rackets
Yonex provides a 1 year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Yonex decides that a racket has a Manufacturer defect, Yonex USA will provide a new racket (frame only). Badminton Avenue will ship the racket to Yonex USA if the racket is purchased from Badminton Avenue. To file a claim, contact support@baybadminton.com. Please do not cut the string as this voids all warranty. This process usually takes 6-12 weeks.

Wilson Badminton Rackets Wilson provides a 90 day Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Wilson decides that a racket has a Manufacturer defect, Wilson will provide a new racket (frame only). Badminton Avenue will ship the racket to Wilson Sports if the Racket is purchased from badminton Avenue. To file a claim, contact support@baybadminton.com. Please do not cut the string as this voids all warranty. This process usually takes 6-12 weeks.

Victor Badminton Rackets Victor provides a 1 Year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Victor decides that a racket has a Manufacturer defect, Victor will provide a new racket (frame only). Badminton Avenue will ship the racket to Victor Sports if the Racket is purchased from badminton Avenue. To file a claim, contact support@baybadminton.com. Please do not cut the string as this voids all warranty. This process usually takes 6-12 weeks.

Li-Ning Badminton Rackets Li-Ning provides a 1 year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Li-Ning decides that a racket has a Manufacturer defect, Li-Ning will provide a new racket (frame only). Badminton Avenue will ship the racket to Li-Ning Sports if the racket is purchased from Badminton Avenue. To file a claim, contact support@baybadminton.com. Please do not cut the string as this voids all warranty. This process usually takes 6-12 weeks.

Black Knight Badminton Rackets Black Knight provides a 1 year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Black Knight decides that a racket has a Manufacturer defect, Black Knight will provide a new racket (frame only). Badminton Avenue will ship the racket to Black Knight Sports if the racket is purchased from Badminton Avenue. To file a claim, contact support@baybadminton.com. Please do not cut the string as this voids all warranty. This process usually takes 6-12 weeks.

Adidas Badminton Rackets Adidas provides a 1 year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Adidas decides that a racket has a Manufacturer defect, Adidas will provide a new racket (frame only). Badminton Avenue will ship the racket to Adidas Sports if the racket is purchased from Badminton Avenue. To file a claim, contact support@baybadminton.com. Please do not cut the string as this voids all warranty. This process usually takes 6-12 weeks.

Instructions for Warranty

1. Without cutting or removing the strings from racket, please package the racket in its original packaging. Badminton Avenue is not responsible for any damages for the package while in transit. Please write the Warranty Claim number on the outside of the box as given to you by request for a Warranty Claim.

2. Send package to the address below. It is recommended to use a courier with a tracking number.

Badminton Avenue
1191 W. Montague Expressway
Milpitas, CA 95035

3. Include a copy of the invoice or packing slip with order.

4. Your warranty will be processed within 6-12 weeks upon receipt of package. This includes time it takes to ship the racket to the manufacturer as well as the manufacturer inspecting the racket.

5. If your racket is replaced you will be responsible for any additional shipping charges and stringing services.