How do I return an item?
Badminton Avenue offers a 30-day conditional return policy for all of its products. Any "unused" products may be returned subject to a 15% restocking fee, less shipping charges, within 30 days from the purchase date.
Exchanges can only be accepted for items that are in new, unused condition, with all original packaging.
Unused products more specifically means:
Rackets: Manufacturer plastic wrap is still on the handle, all stickers and tags are still in place as it was when new, must include original cover.
All other items: must be in original packaging, unopened, and with all tags and/or stickers still attached.
All Returns/Exchange must be sent back to Badminton Avenue using pre-paid shipping (buyer pays all
Returns/Exchange Badminton Avenue
1191 W. Montague Expressway
Milpitas, CA 95035
All defective merchandise can be exchanged or returned for a replacement item or a refund. For all returns, the customer must contact us at firstname.lastname@example.org within the 30 day period for detailed instructions and also to receive a return authorization code.