Contact Us - Badminton Avenue Customer Support
Contact us today for expert help with badminton rackets, equipment, and gear. Our knowledgeable team at Badminton Avenue is ready to assist you with product selection, stringing services, and any questions about our extensive badminton collection.
Whether you need guidance choosing the perfect badminton racket, want to inquire about our professional stringing services, or have questions about your order, please reach out using any of the methods below. We're passionate badminton players ourselves and love helping fellow enthusiasts find the right equipment.
How to Reach Us
Email:
avenue@baybadminton.com
We respond to all emails within 24 hours during business days
Phone:
Available during store hours at both locations (see below)
In-Person:
Visit either of our Bay Badminton Center locations for hands-on assistance
Our Store Locations
Bay Badminton Center - Milpitas
Address:
1191 Montague Expressway
Milpitas, CA 95035
Phone:
(408) 942-2888
Store Hours:
- Monday - Friday: 10:00 AM - 2:00 PM, 4:00 PM - 10:00 PM (PST)
- Saturday: 10:00 AM - 9:00 PM (PST)
- Sunday: 10:00 AM - 7:00 PM (PST)
Bay Badminton Center - South San Francisco
Address:
1404 San Mateo Ave
South San Francisco, CA 94080
Phone:
(650) 588-2088
Store Hours:
- Monday - Friday: 9:30 AM - 1:30 PM, 4:00 PM - 10:00 PM (PST)
- Saturday: 9:30 AM - 8:00 PM (PST)
- Sunday: 9:00 AM - 7:00 PM (PST)
How We Can Help You
When you get in touch with Badminton Avenue, you're connecting with experienced badminton players who understand the sport inside and out. Our team can help you with:
Product Selection:
- Finding the right badminton racket for your playing style
- Choosing appropriate badminton shoes for your foot type
- Selecting the best shuttlecocks for your needs
- Recommending strings and tension for optimal performance
Services & Support:
- Professional racket stringing and restringing
- Product availability and stock inquiries
- Shipping and delivery questions
- Order tracking and status updates
- Returns and warranty assistance
Expert Advice:
- Racket specifications and comparisons
- Shoe fitting consultations
- Equipment maintenance tips
- Tournament preparation guidance
Don't hesitate to reach out whether you're a beginner just starting out or a competitive player seeking high-performance gear. We stock authentic Yonex, Victor, HUNDRED, and PROTECH equipment, and our team can guide you to exactly what you need.
Frequently Asked Questions
Do you offer free shipping?
Yes! Orders over $150 ship free within the United States.
Are your products authentic?
Every badminton racket and piece of equipment is 100% authentic with manufacturer warranties.
Can I test rackets before buying?
Yes! Visit either location to test rackets in person. Contact us to schedule a fitting session.
Do you provide stringing services?
Professional stringing is available at both locations. Call or email for current turnaround times.
What are your return policies?
Please see our Return Policy page or send us a message with specific questions.
Ready to Get Started?
Get in touch today and experience the Badminton Avenue difference. Whether you email, call, or visit in person, our team is committed to providing you with expert guidance and outstanding customer service.
Email:avenue@baybadminton.com
Milpitas Phone:(408) 942-2888
South San Francisco Phone:(650) 588-2088
We look forward to helping you find the perfect badminton equipment! Contact us now!