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Racket Warranty

Yonex Badminton Rackets Yonex provides a 1 year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Yonex decides that a racket has a Manufacturer defect,Yonex USA will provide a new racket (frame only). Badminton Avenue will ship the racket to Yonex USA if the racket is purchased from Badminton Avenue. Please do not cut the string as this voids all warranty. The entire process usually takes approximately 3-4 months.

Victor Badminton Rackets Victor provides a 1 year Manufacturer Warranty for all Rackets purchased. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Victor decides that a racket has a Manufacturer defect, Victor USA will provide a new racket (frame only). Badminton Avenue will ship the racket to Victor USA if the racket is purchased from Badminton Avenue. Please do not cut the string as this voids all warranty. The entire process usually takes approximately 4-6 months.

Instructions for Warranty

1. Without cutting or removing the strings from racket, please package the racket in its original packaging. Badminton Avenue is not responsible for any damages for the package while in transit. Please email us at avenue@baybadminton.com, for a Warranty Claim request. Please write the Warranty Claim number on the outside of the box as given to you by request for a Warranty Claim.

2. Ship the package to the address below. It is recommended to use a courier with a tracking number.

Badminton Avenue
1191 Montague Expressway
Milpitas, CA 95035

3. Include a copy of the invoice or packing slip with order.

4. Your warranty will be processed within 3-4 months upon receipt of package. This includes time it takes to ship the racket to the manufacturer as well as the manufacturer inspecting the racket.

5. If your racket is replaced you will be responsible for any additional shipping charges and stringing services.